At Manchester Veterinary Services, we understand that plans can change. We kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your pet’s appointment. You can do so by calling our office, leaving a voicemail, or cancelling your appointment online.
When an appointment is missed or cancelled with less than 24 hours’ notice, we are often unable to offer that appointment time to another pet in need of care. We frequently receive calls from clients looking for appointments, but because our schedule is full, we may not be able to accommodate them. With adequate notice, we may have been able to offer that appointment to another patient.
To help us provide timely care for as many pets as possible:
A $50 fee will be charged for any appointment that is missed or cancelled with less than 24 hours’ notice. The $50 fee must be paid before another appointment can be scheduled.
We truly appreciate your understanding and cooperation.
Thank you for helping us care for as many pets as possible!