PAYMENT & BILLING AGREEMENT
Payment is due when services are rendered unless prior arrangements have been approved in writing. A valid photo ID is required before an account is created. Accepted payment methods: Cash, Check, Money Order, Visa, MasterCard, and Discover. Returned checks are subject to a $25 fee.
Any balance unpaid after 30 days is subject to a finance charge of 8% annually. If an account is referred to collections, the responsible party agrees to pay applicable collection agency fees, up to 30% of the outstanding debt, and related costs, including reasonable attorney's fees.
APPOINTMENT CANCELLATION & NO-SHOW POLICY
We understand that plans can change. Please provide at least 24 hours' notice to cancel or reschedule an appointment. Appointments may be cancelled by calling our office, leaving a voicemail, or cancelling online.
A $50 fee will be charged for any appointment missed or cancelled with less than 24 hours' notice. The $50 fee must be paid before another appointment can be scheduled. Providing adequate notice allows us to offer appointment times to other pets in need of care.
AI-ASSISTED SCRIBE CONSENT
Manchester Veterinary Services uses AI-assisted scribe recording technology during appointments to assist with accurate medical records and communication. By signing below, I acknowledge and consent to this use.
PET PHOTO & RECORDING CONSENT
I authorize Manchester Veterinary Services to take photographs and/or recordings of my pet during visits. These may be used for educational, promotional, or marketing purposes, including print materials, advertisements, videos, websites, online platforms, and social media.
CLIENT ACKNOWLEDGMENT & FINANCIAL RESPONSIBILITY
By signing below, I certify that I am at least 18 years of age, accept financial responsibility for all charges incurred on this account, and acknowledge that I have read, understand, and agree to all terms of this agreement.